Privacy Policy

Last Updated: October 24, 2025

1. Information We Collect

Textlooper collects information to provide and improve our textbook rental marketplace services.

Personal Information:

  • Name and email address
  • University affiliation and student ID (for verification)
  • Payment information (processed securely via Stripe)
  • Profile photos and listing images
  • Shipping addresses (when applicable)

Usage Information:

  • Search queries and browsing activity
  • Rental history and transaction data
  • Messages between users (rental coordination)
  • Device information and IP addresses
  • Cookies and similar tracking technologies

2. How We Use Your Information

  • Provide and maintain our rental marketplace
  • Process transactions and send confirmations
  • Verify student identity and prevent fraud
  • Communicate about rentals, returns, and updates
  • Improve our services through analytics
  • Send marketing communications (with your consent)
  • Comply with legal obligations

3. Third-Party Services

We work with trusted third-party services to operate our platform:

Payment Processing:

Stripe - All payment data is processed securely by Stripe. We never store full credit card information.

Authentication:

Google OAuth - For secure sign-in with Google accounts.

Analytics:

Google Analytics - To understand how users interact with our site.

Email Services:

SendGrid - For transactional emails and notifications.

Affiliate Partners:

Amazon, Chegg, VitalSource - Affiliate links to digital book options. We may earn a commission at no extra cost to you.

4. Data Security

We implement industry-standard security measures to protect your data:

  • HTTPS/SSL encryption for all data transmission
  • Secure password hashing (bcrypt)
  • PCI-compliant payment processing (via Stripe)
  • Regular security audits and updates
  • Limited employee access to personal data

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your data
  • Correction: Update incorrect information
  • Deletion: Request account and data deletion
  • Opt-Out: Unsubscribe from marketing emails
  • Data Portability: Export your data

6. Cookies

We use cookies and similar technologies for:

  • Authentication and session management
  • Remembering your preferences
  • Analytics and performance monitoring
  • Advertising and affiliate tracking

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

7. Children's Privacy

Textlooper is intended for college students (18+). We do not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or platform notification. Continued use after changes constitutes acceptance of the new policy.

9. Contact Us

If you have questions about this privacy policy or your data:

Email: nick@textlooper.com

Website: https://textlooper.com

Response Time: Within 48 hours

By using Textlooper, you agree to this privacy policy and our Terms of Use.